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FREQUENTLY ASKED QUESTIONS
What payment methods do you accept?
We accept Visa, MasterCard, PayPal and Stripe for secure and flexible payments.
Can I cancel or modify my order?
Orders can only be modified or canceled within 2 days of purchase. After 2 days, cancellations or modifications may not be possible as the order will already be processed.
How do I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS to monitor its delivery status.
Can I return or exchange my perfume?
Yes! You can return or exchange your perfume within 5 days of delivery, provided it is unopened and in its original packaging.
Are DeJanan perfumes suitable for both men and women?
Absolutely! Our perfumes are unisex, allowing you to choose a scent that matches your personality, regardless of gender.
How do I apply a discount code?
Enter your promo code at checkout and the discount will be applied automatically before payment.
How long does DeJanan perfume last?
Our perfume scents are long lasting and generally stay with you for a day long.
How long does delivery take?
It can take 3 to 5 business days to deliver your parcel. Public holidays and events may affect the delivery time.
